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Policy Brief 4.9

Operational Excellence in Platform Engineering for Public Sector Agencies in the UK: Post-Pandemic Lessons

12
Pages
Chicago
Style
~ 12–20 mins
Reading Time
InsurTech Telemedicine Logistics
Abstract

This policy brief investigates “Operational Excellence in Platform Engineering for Public Sector Agencies in the UK: Post-Pandemic Lessons” using a design science research. Through a socio-technical lens, the analysis integrates multi-source data to derive a validated measurement model for researchers and practitioners.

Operational Excellence in Platform Engineering for Public Sector Agencies in the UK: Post-Pandemic Lessons

ABSTRACT
Operational Excellence in Platform Engineering for Public Sector Agencies in the UK: Post-Pandemic Lessons is unpacked across themes: equity, scalability, governance, and usability. Limitations and future research paths are noted.
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