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Research Proposal 4.9

Platform Engineering Adoption in E-commerce Marketplaces: Customer Experience — Post-Pandemic Lessons

39
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Chicago
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~ 41–58 mins
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MLOps Climate CV
Abstract

This research proposal investigates “Platform Engineering Adoption in E-commerce Marketplaces: Customer Experience — Post-Pandemic Lessons” using a Delphi study. Through a economic lens, the analysis integrates multi-source data to derive a validated measurement model for researchers and practitioners.

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Platform Engineering Adoption in E-commerce Marketplaces: Customer Experience — Post-Pandemic Lessons

ABSTRACT
Platform Engineering Adoption in E-commerce Marketplaces: Customer Experience — Post-Pandemic Lessons is unpacked across themes: KPIs, equity, change enablement, and security. Limitations and future research paths are noted.
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