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Case Study 4.9

Platform Engineering Adoption in Hospitality Operators: Change Management — Evidence from West Africa

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Green Finance Governance Energy
Abstract

This case study investigates “Platform Engineering Adoption in Hospitality Operators: Change Management — Evidence from West Africa” using a social network analysis. Through a socio-technical lens, the analysis integrates multi-source data to derive a stakeholder-aligned blueprint for researchers and practitioners.

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Platform Engineering Adoption in Hospitality Operators: Change Management — Evidence from West Africa

ABSTRACT
Platform Engineering Adoption in Hospitality Operators: Change Management — Evidence from West Africa is unpacked across themes: interoperability, ethics, costs, and change enablement. Limitations and future research paths are noted.
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