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Case Study 4.9

Resilience And Continuity in Robotic Process Automation for Hospitality Operators: Evidence from Benelux

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Abstract

This case study investigates “Resilience And Continuity in Robotic Process Automation for Hospitality Operators: Evidence from Benelux” using a mixed-methods case study. Through a institutional lens, the analysis integrates multi-source data to derive a stakeholder-aligned blueprint for researchers and practitioners.

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Resilience And Continuity in Robotic Process Automation for Hospitality Operators: Evidence from Benelux

ABSTRACT
Resilience And Continuity in Robotic Process Automation for Hospitality Operators: Evidence from Benelux is unpacked across themes: usability, benefits, costs, and KPIs. Limitations and future research paths are noted.
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