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Dissertation 4.5

Smart Cities Adoption in Retail Banks: Human Factors And Usability — Post-Pandemic Lessons

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~ 39–56 mins
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Marketing Finance Data Privacy
Abstract

This dissertation investigates “Smart Cities Adoption in Retail Banks: Human Factors And Usability — Post-Pandemic Lessons” using a randomized controlled trial design. Through a institutional lens, the analysis integrates multi-source data to derive a stakeholder-aligned blueprint for researchers and practitioners.

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Smart Cities Adoption in Retail Banks: Human Factors And Usability — Post-Pandemic Lessons

ABSTRACT
Smart Cities Adoption in Retail Banks: Human Factors And Usability — Post-Pandemic Lessons is unpacked across themes: KPIs, costs, security, and change enablement. Limitations and future research paths are noted.
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