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Research Proposal 4.6

Smart Cities and Customer Experience among Logistics Hubs in Europe — A Comparative Perspective

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Abstract

This research proposal investigates “Smart Cities and Customer Experience among Logistics Hubs in Europe — A Comparative Perspective” using a panel regression with fixed effects. Through a behavioral lens, the analysis integrates multi-source data to derive a practical decision framework for researchers and practitioners.

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Smart Cities and Customer Experience among Logistics Hubs in Europe — A Comparative Perspective

ABSTRACT
Smart Cities and Customer Experience among Logistics Hubs in Europe — A Comparative Perspective is unpacked across themes: KPIs, risks, ethics, and costs. Limitations and future research paths are noted.
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