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Policy Brief 4.8

Supply Chain Resilience Adoption in Hospitality Operators: Customer Experience — Post-Pandemic Lessons

10
Pages
IEEE
Style
~ 10–16 mins
Reading Time
RPA Finance HCI
Abstract

This policy brief investigates “Supply Chain Resilience Adoption in Hospitality Operators: Customer Experience — Post-Pandemic Lessons” using a Delphi study. Through a behavioral lens, the analysis integrates multi-source data to derive novel empirical evidence for researchers and practitioners.

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Supply Chain Resilience Adoption in Hospitality Operators: Customer Experience — Post-Pandemic Lessons

ABSTRACT
Supply Chain Resilience Adoption in Hospitality Operators: Customer Experience — Post-Pandemic Lessons is unpacked across themes: KPIs, usability, change enablement, and scalability. Limitations and future research paths are noted.
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