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Research Proposal 4.4

Telemedicine and Customer Experience among Millennial Consumers — Post-Pandemic Lessons

35
Pages
Chicago
Style
~ 37–51 mins
Reading Time
InsurTech BioMed DevSecOps
Abstract

This research proposal investigates “Telemedicine and Customer Experience among Millennial Consumers — Post-Pandemic Lessons” using a design science research. Through a socio-technical lens, the analysis integrates multi-source data to derive a stakeholder-aligned blueprint for researchers and practitioners.

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Telemedicine and Customer Experience among Millennial Consumers — Post-Pandemic Lessons

ABSTRACT
Telemedicine and Customer Experience among Millennial Consumers — Post-Pandemic Lessons is unpacked across themes: costs, KPIs, security, and equity. Limitations and future research paths are noted.
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