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Case Study 4.8

Tourism Recovery and Customer Experience among Regulated Utilities — Evidence from UK & Ireland

33
Pages
Harvard
Style
~ 35–48 mins
Reading Time
Leadership DEI Supply Chain
Abstract

This case study investigates “Tourism Recovery and Customer Experience among Regulated Utilities — Evidence from UK & Ireland” using a agent-based simulation. Through a behavioral lens, the analysis integrates multi-source data to derive a practical decision framework for researchers and practitioners.

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Tourism Recovery and Customer Experience among Regulated Utilities — Evidence from UK & Ireland

ABSTRACT
Tourism Recovery and Customer Experience among Regulated Utilities — Evidence from UK & Ireland is unpacked across themes: change enablement, scalability, KPIs, and ethics. Limitations and future research paths are noted.
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