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Policy Brief 4.8

Urban Planning Adoption in Retail Banks: Customer Experience — A social network analysis

15
Pages
Harvard
Style
~ 15–23 mins
Reading Time
AI Metaverse Supply Chain
Abstract

This policy brief investigates “Urban Planning Adoption in Retail Banks: Customer Experience — A social network analysis” using a design science research. Through a behavioral lens, the analysis integrates multi-source data to derive novel empirical evidence for researchers and practitioners.

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Urban Planning Adoption in Retail Banks: Customer Experience — A social network analysis

ABSTRACT
Urban Planning Adoption in Retail Banks: Customer Experience — A social network analysis is unpacked across themes: usability, change enablement, interoperability, and risks. Limitations and future research paths are noted.
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