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Dissertation 4.8

UX Research Adoption in Mobile Money Users: Change Management — Post-Pandemic Lessons

38
Pages
APA
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~ 40–57 mins
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Cloud AI Metaverse
Abstract

This dissertation investigates “UX Research Adoption in Mobile Money Users: Change Management — Post-Pandemic Lessons” using a design science research. Through a institutional lens, the analysis integrates multi-source data to derive a validated measurement model for researchers and practitioners.

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UX Research Adoption in Mobile Money Users: Change Management — Post-Pandemic Lessons

ABSTRACT
UX Research Adoption in Mobile Money Users: Change Management — Post-Pandemic Lessons is unpacked across themes: security, ethics, costs, and interoperability. Limitations and future research paths are noted.
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