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Policy Brief 4.4

UX Research and Ethical Considerations among Retail Banks — Post-Pandemic Lessons

9
Pages
MLA
Style
~ 9–13 mins
Reading Time
FinTech Psychology Telemedicine
Abstract

This policy brief investigates “UX Research and Ethical Considerations among Retail Banks — Post-Pandemic Lessons” using a social network analysis. Through a socio-technical lens, the analysis integrates multi-source data to derive a validated measurement model for researchers and practitioners.

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UX Research and Ethical Considerations among Retail Banks — Post-Pandemic Lessons

ABSTRACT
UX Research and Ethical Considerations among Retail Banks — Post-Pandemic Lessons is unpacked across themes: interoperability, governance, risks, and KPIs. Limitations and future research paths are noted.
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