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UX Research for Cross-functional Tech Teams: Cost–Benefit Analysis | Post-Pandemic Lessons

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Abstract

This report investigates “UX Research for Cross-functional Tech Teams: Cost–Benefit Analysis | Post-Pandemic Lessons” using a benchmarking and maturity modeling. Through a socio-technical lens, the analysis integrates multi-source data to derive a practical decision framework for researchers and practitioners.

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UX Research for Cross-functional Tech Teams: Cost–Benefit Analysis | Post-Pandemic Lessons

ABSTRACT
UX Research for Cross-functional Tech Teams: Cost–Benefit Analysis | Post-Pandemic Lessons is unpacked across themes: risks, change enablement, KPIs, and ethics. Limitations and future research paths are noted.
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