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Coursework 4.7

UX Research for Cross-functional Tech Teams: Customer Experience | A Comparative Perspective

16
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Harvard
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~ 17–24 mins
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Esports MLOps Cloud
Abstract

This coursework investigates “UX Research for Cross-functional Tech Teams: Customer Experience | A Comparative Perspective” using a design science research. Through a behavioral lens, the analysis integrates multi-source data to derive an actionable roadmap for researchers and practitioners.

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UX Research for Cross-functional Tech Teams: Customer Experience | A Comparative Perspective

ABSTRACT
UX Research for Cross-functional Tech Teams: Customer Experience | A Comparative Perspective is unpacked across themes: risks, interoperability, governance, and equity. Limitations and future research paths are noted.
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